Role-based access
Care staff, supervisors, billing, administrators and read-only auditors each see only what they are authorised to.
Security
HIPAA-oriented safeguards, without the marketing exaggeration
RaliCare supports each customer’s compliance programme with technical safeguards, clear responsibilities and honest language. Software alone does not make an organisation HIPAA compliant.
Row-level security
Every private route resolves membership, role, facility access and object state server-side.
Auditable evidence
Corrections, approvals, exports and financial changes remain attributable with the original record preserved.
Minimum necessary
Sensitive information is never used as decoration or included in analytics payloads.
Encrypted transport & storage
Data is encrypted in transit and at rest, with secrets managed through the hosting platform.
Session hygiene
Idle sessions expire and re-authentication is required for sensitive actions.
Shared responsibility
RaliCare provides technical safeguards and audit surfaces. Customers remain responsible for workforce training, access reviews, appropriate use, and their organisational policies. We publish a HIPAA responsibility matrix and vendor register as part of onboarding.