Getting started
How companies, facilities and roles fit together, plus first-week onboarding.
Help centre
Guidance for teams running RaliCare
Browse common topics or reach out - our team is here to help you get the most out of RaliCare.
Charting & eMAR
Record care, capture evidence and handle medication exceptions safely.
Scheduling & time clock
Publish shifts, review exceptions and approve timesheets.
Billing & payments
Invoice residents, reconcile Stripe payments and manage receivables.
Admin & configuration
Manage users, plans, subscriptions and module entitlements.
Security & access
Password, MFA, session expiry and role changes.
Can’t find what you need?
Contact the RaliCare support team. For urgent clinical or medication safety issues, follow your organisation’s escalation procedure - not email.
Contact support